Dear Alex
I wanted to write and let you know how
grateful I have been with the outstanding
service that you and Contour Body Repairs
have shown me.
Throughout the years you as a smash repairer
have gone above and beyond, whatever I
thought a smash repairer would. In
collecting my vehicle from my home and in
its delivery back to me, and without at all
a hesitation from you, for the continuous
feedback in the duration of the repair and
also more importantly the quality of repair
and finish to the vehicles is why I would
not take them anywhere else.
Once again, thank you and to your
professional team at Contour Body Repairs. I
would not have a hesitation in recommending
you to anyone that has been inconvenienced
by a collision and needs the professional
care that you offer.
Keep up the great work.
Yours sincerely
Di Jones Real Estate
Andrew Hennessy
Director
Dear Robyn
Just a short note of praise and
recommendation. Last month I had work
carried out on my car, a Lexus IS250. Prior
to lodging my claim through AAMI I did the
rounds in search of the best possible
repairer. After a thorough search I was
satisfied to have found Alex Pucoski from
Contour Body Repairs at 20 Gibson Avenue
Padstow. My request to have Alex take care
of my car was granted by AAMI and to my
delight Alex and his team did the most
fabulous job. My car looks better than new,
and being black in colour my fears of buff
marks were put to rest. It truly had a
mirror finish.
For peace of mind I highly recommend that
the team at Contour Body Repairs be elevated
to the top of your preferred repairers, as
even the fussiest car owner will be
satisfied.
Charlie Sioud
Director
Ray White Bankstown
Dear Alex
I wanted to write you this short letter to
thank you for the great work you did on my
Audi Q7.
When I handed my car over to you, I asked
that you take extra special care, given it
was so new that it still had its new car
smell inside. I also mentioned that I am
very particular about my car, washing it
every week, inside and out.
When you delivered my car back to me, I was
very impressed. Not only was the quality of
your workmanship top class, but my car still
had its new car smell inside, and to be
honest, it looked even better than the day I
got it from the dealer.
Thank you for taking such good care of my
“baby”! I am very happy to recommend you to
anyone who loves cars and is looking for top
class workmanship combined with superior
customer service.
Yours sincerely
Martin Drinkrow
General Manager
Clorox Australia
I would like to take this opportunity to
express my thanks and appreciation to
management and staff of Contour Body Repairs
for the prompt service and high quality of
repairs to my vehicle, Rodeo 4 x 4 Rego No.
ASB 58C due to the accident damage.
I have been involved in the automotive
industry for 53 years and I am very proud of
your workmanship and service you have
provided me and you will also be highly
recommended to my insurance company Shannons
Insurance Limited.
Yours faithfully,
Peter Papapetros
Dear Alex
Just a quick note of thanks for the
attention to detail you and your team at
Contours put into the repair of my cars over
the past few years and for all your personal
attention.
I’ve used other repairers prior to Contours,
and I can confidently say Contours is the
only repairer my family and I will use
moving forward.
Over the years, I’ve always been impressed
at how you have gone above and beyond
expectation to fix all our cars, but in
particular at how you managed the process of
fixing my family car, which was poorly
repaired by another so called “preferred
repairer” (leaving us driving potentially a
dangerous car) whom the insurance company
had chosen because they had put in a cheaper
quote and justified by the awards they had
won. This lesson clearly showed me that one
must do their own due diligence in choosing
their repairer and not just rely on the
suggestion of your insurance company awards
the repairer displays and also after the
repairs to have them independently assessed.
Alex, I suggest you stick with your process
of being thorough in managing the repairers
as you did with managing our repairs and
dealing with the insurance company to get
original parts and using only the best
mechanical repair partners, which left my
car performing as good as prior to the
accident and critically giving me peace of
mind that we were driving a safe car.
I hope all families look beyond the
superficial repairs and pay attention to the
total fix including the mechanical repairs
to assure they are driving a safe car that
was the same as before the accident.
Finally, I hope your customers insist on
using their repairer of choice and demand
quality from their insurance companies.
Best wishes,
Roh Singh
Alex,
Just a short note to thank you for the work
performed on my vehicle. After now driving
post incident there is no indication that it
has been involved in an accident. The level
of detail shown and the work carried out has
exceeded my expectations. During the process
I found that the level of information
provided on progress was fantastic.
It was also appreciated that the vehicle was
ready a week prior to the quoted completion
date by Corporate Fleet Control.
I have no hesitation in recommending your
services to any colleague or friend.
Best regards
Theo Papadopoulos
National Retail Manager
Telstra Consumer & Channels
Certificate of Recognition
All the team at West End Mazda would like to
thank Contour Body Repairs of Padstow for
their continuous professional support of
Genuine Mazda Parts for over 10 years.
Contour Body Repairs insist on using Genuine
Mazda Body Panels, Bumper Bars and Lamps in
the repair process whenever possible to
return your Mazda to pre-accident condition.
Quality Genuine Mazda parts are designed to
fit perfectly first time, meet or exceed
Australian Design Rules and are backed by a
nation-wide Mazda Warranty.
We at West End Mazda highly recommend
Contour Body Repairs for all your smash and
mechanical repairs. We are totally committed
in giving Alex and along with his team total
support and service to ensure that their
Mazda customers continue to receive the very
best repairs and service.
Yours faithfully
Peter Calabrese
Spare Parts Manager
West End Motor Group
We have formed a close work relationship
with Contour Body Repairs of 20 Gibson
Avenue Padstow NSW 2211.
They carry out a high standard of body
repairs on Prestige Vehicles.
If you are unfortunate enough to be involved
in a minor or major accident, it is
important that the repairs be carried out so
that the re-sale value of your vehicle is
not affected (ie lowered because of bad
repair). Contour Body Repairs has repair
experience in all the marques we represent
and has shown outstanding results in
customer service and professionalism.
You can deal personally with Alex Pucoski or
phone 9790 7370 for prompt attention.
Contour Body Repairs guarantee their work
and we are sure you will be happy with the
way in which they conduct their business.
Yours sincerely
Gerard O’Hanian
General Manager - Parts
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